Since then, Metrics based management has come a long way. Many companies have adopted Metrics for reporting their performance. I have noticed a very interesting scenario. Metrics is collected, and presented with beautiful charts, and trends are shown but the project still limps. Many buzz words like “Defect Prevention” are a part of regular quality discussion in the companies. I have noticed that the Metrics program, very often, are not connected with a set of parameters which can be used to meet customer expectations. I have seen that many times a schedule variance is computed in product release scenario with zero deviation. Whenever product releases are planned, the release date is announced. If the release progress is not in line with the release date, the scope is adjusted to meet the release date. In such a situation, going with the traditional definition of schedule variance is elusive. What is required here is a Metric which points out the problem and leads towards the possible solution. In software companies, you can find many such instances where the buzz words keep floating without any real benefit to the organization.
A set of Metrics is put in place and the same is collected and tracked for all similar projects. There is no customization to suit the requirements of customers, employees and shareholders.
This paper attempts to identify the specific needs of these stakeholders and suggest a framework for developing Metrics to suit specific needs of various stakeholders. In the process, the organization will have holistic dashboard representing health of the project from different perspectives.
Read the full article at http://www.codeproject.com/KB/mentor/HMetricsSystem.aspx.
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Well, very true. Many times and many people think the metrics are added burden and time consuming exercise. And in many cases they present false metrics which do not really mirror the project health (leave organisaton health alone!). What they dont understand is this exercise is supplement to the success of individual and team and organisation. I compare this tool to YOGA or AEROBICS of our healthy life. You can not do yoga/gym work in fast and short-cut manner. And you can not manipulate yourself that you are gaining good health n fitness.
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